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LIBRARY
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Bibliography of resourcesMost of the items selected are written for a general business audience, or are a basic primer on the particular topic. Much of the material is freely available on the web. Some of the material is analyst reports that are accessible only to subscribers, but may be particularly persuasive in larger organizations. All web citations indicate the date they were last checked, but web content is not always persistent. Items have been organized under the following topics:
V. Amirkhanian, S. Fleckenstein. Usability analysis of federal
government web sites. Arthur Andersen Office of Government Services,
Experience Design Group, February 2002. Scathing report on the poor
usability of government websites. L. Rosenfeld, P. Morville. Information architecture for the
World Wide Web. 2nd edition. O'Reilly & Associates, 2002. The first
edition of this book invented the information architecture discipline. A. Bostock. "Avoiding Information Overload: Knowledge Management on the Internet."
Joint Information Systems Committee-JISC. (June 2002). Last checked
1/2/05. This report focuses on Internet technology and provides an
overview of the issues along with the devices and techniques available
for management and retrieval of online information. B. Boiko. Content management bible. New York, NY:
Wiley, 2002. Everything you need to know about content management from
the hands on implementers perspective. Also see the Content Management Bible home page. Last checked 1/2/05. T. Byrne, ed. CMS Watch. Last checked 1/2/05. Objective information, news, opinion, and analysis about web content management. C.W. Choo. Information management for the intelligent organization.
2nd edition. Medford, NJ: Information Today, 1998. Understanding how
organizations manage information processes to achieve goals. J.P. Dalton. "Managing content hypergrowth." Forrester, January
2001.
R. Nakano. Web content management: a collaborative approach. Boston,
MA: Addison-Wesley, 2002. Everything you need to know about content
management from the business users perspective. S. Phillips, E. Maguire, C. Shilakes. "Content management: The
new data infrastructure–Convergence and divergence out of chaos."
Merrill Lynch, June 2001. One of the first reports that says that
unstructured content has value and needs to be treated like traditional
database content. Return to TOP K.C. Adams. "Word wranglers: automatic classification tools transform enterprise documents from ‘bags of words’ into knowledge resources." Intelligent KM,
2000. Last checked 1/2/05. Discusses importance of taxonomies and
automated classification software in the knowledge management context.
Contains table that compares Mohomine, InXight, Metacode, Semio,
Cartia, Autonomy, and Verity. Advances in information retrieval: recent research from the Center for Intelligent Information Retrieval.
edited by W. Bruce Croft. Norwell, MA: Kluwer, 2000. Focuses on
research that results in more effective and efficient access and
discovery in large, heterogeneous, distributed text and multimedia
databases. J. Bailey. After thought: the computer challenge to human intelligence.
New York: Basic Books, 1996. Discusses linear (human) versus parallel
(electronic) approach to mathematics and computation. The nature of
electronic circuits can produce self-modifying machines that have the
power to extract meaning from the flow of data. R. Dolin, J. Pierre, M. Butler, and R. Avedon. "Practical evaluation of IR within automated classification systems." In: Proceedings of the Eigth International Conference on Information and Knowledge Management (CIKM), November 2-6, 1999, Kansas City, MO. ACM, 1999. W. Fan. "Text Mining, Web Mining, Information Retrieval and Extraction from the WWW References." Last updated 4/23/04. Last checked 1/2/05. K. Hagedorn. "Extracting value from automated classification tools: The role of manual involvement and controlled vocabularies."
Argus Associates. March 2001. Last checked 1/2/05. Discusses types of
automated classification tools, manual classification, importance of
controlled vocabulary, and how to test automated classification tools. K. Hall and D.W. Rasmus. "Criteria for selection: classification technologies." Planning Assumption. Giga Information Group. (August 21, 2001). K. Hall. Content tagging strategies. Giga Information Group, February 2001. J. Ivers. "Presenting the case for automated classification." KMWorld (April 1999) p. 18. "KDNuggets Directory," 1997- . Data mining and knowledge discovery newsletter. Last checked 1/2/05. G.J. Kowalski and M.T. Maybury. Information storage and retrieval systems: theory and implementation.
2nd edition. Norwell, MA: Kluwer, 2000. Theoretical and practical
explanation of the latest advances in information retrieval and their
applications to existing systems. "ToolKit: How To Develop A Taxonomy For Your Organization." 5 Information About Information Briefing 13 (April 24, 2002). Outsell’s practical briefing provides a step-by-step approach to building a taxonomy. C. J. van Rijsbergen. Information Retrieval.
2nd edition. London: Buttersworth, 1979. Last checked 1/2/05. Full text
version of the second edition of this definitive text book is available
on the website of one of the foremost IR researchers. Return to TOP @Brint. Business
oriented information portal for knowledge management. Last checked
1/3/05. "Knowledge Management WWW Virtual Library on Knowledge
Management." J.S. Brown and P. Duguid, "Stolen Knowledge,"
1992. Last checked 1/3/05. Paper on "situated learning" that is
particularly interesting in its perceptions on explicit versus implicit
learning. J.A. Busch. "The Value of Context for Data and Information." Presented at: National Science Foundation Workshop on Digital Archives and Information Preservation,
Washington, D.C., March 26-28, 1999. Last checked 1/3/05. Asks the
questions: Why archive data and preserve information? For whom is it
being archived and preserved? What possible uses will it be put to in
the near and long term? And proposes some answers. P.T. Gottschalk. "Use of IT for knowledge management in law firms." Journal of Information, Law and Technology
(Issue 3, 1999). Last checked 1/3/05. Discusses results of a study to
determine which law firms use information technology to support
knowledge management, why, and how. T.M. Jorde and D.J. Teece. "Rule of Reason Analysis of Horizontal Arrangements: Agreements Designed to Advance Innovation and Commercialize Technology."
Last checked 1/3/05. Article that looks at one area of antitrust
inquiry -- horizontal arrangements -- focusing on the importance of
innovation to competition. R. Ruggles, "Knowledge Tools: Using Technology to Manage Knowledge Better,"
Working Paper (April 1997). Last checked 1/3/05. Describes how
technological tools can be used to support the automation or
augmentation of organizational knowledge management. Defines knowledge
management tools in contrast with data and information management tools. P.A. Strassmann. "The value of computers, information and knowledge."
Strassmann, Inc., January 30, 1996. Last checked 1/3/05. Discusses the
relationship between corporate profitability and information technology
spending, and measurement of return on investment for IT expenditures. K.S. Taylor. "The brief reign of the knowledge worker,"
1998. Last checked 1/3/05. Interesting paper originally presented at
the International Conference on the Social Impact of Information
Technologies. Despite the proliferation of technology, knowledge
workers do less original work. Because we cannot find what we need to
do our jobs, we spend more time recreating existing work product. D.J. Teece, "Telecommunications in Transition: Unbundling, Reintegration, and Competition," Michigan Telecommunications Technology Law Review
1/4 (1995) Last checked 1/3/05. This paper outlines technological
changes -- microelectronics, optics, and computer science,
fully-interactive communications network, transition from analog to
digital technologies, etc.—and explores their implications for
competition policy, industry structure, and business organization. Return to TOP R. Dornfest, D. Brickley. "The Power of metadata." O’Reilley P2P,
Jan. 18, 2001. Last checked 1/3/05. Explains exactly what is metadata
for the peer-to-peer audience. Argues for a coherent metadata framework
based on commonalities, and to support searching for resources on the
Web. Digital libraries: Metadata resources.
International Federation of Library Associations, Last revised Feb 5,
2002. Last checked 1/3/05. IFLA collection of Internet metadata
resources.
Dublin Core Metadata Inititative. "DCMI metadata terms."
2004-12-20. Last checked 1/3/05. The Dublin Core is a simple metadata
element set intended to facilitate discovery of electronic resources.
This document is an up-to-date specification of all metadata terms
maintained by the Dublin Core Metadata Initiative, including elements,
element refinements, encoding schemes, and vocabulary terms (the DCMI Type Vocabulary). B. Lider and A. Mosoiu. “Building a metadata-based website.” Boxes and Arrows (April 21, 2003) Last checked 1/3/05. SBI/Razorfish consultants describe when and how to develop ontology-driven website navigation. "A passion for metadata: an interview with Todd Stephens of BellSouth." Data Discussions: Wilshire Conferences Interviews, 2003. Last checked 1/3/05. Discusses work of BellSouth Metadata Services Group (MSG) which researches, designs and implements enterprise metadata strategy using standards including Dublin Core. Return to TOP M. Bates. "After the Dot-Bomb: Getting Web Information Retrieval Right This Time." 7 First Monday,
Issue 7 (July 2002) Last checked 1/3/05. Discusses classifications,
ontologies, indexing vocabularies, statistical properties of databases,
and staff indexing support systems to improve search retrieval. "Back to the basics of site searching." Lighthouse on the Web (August 21, 2000 ) Last checked 1/3/05. H. Chen, S. Dumais. "Bringing order to the web: Automatically categorizing search results." Proceedings of CHI 2000, pp. 145-152. S. Dumais, E. Cutrell, and H. Chen. "Optimizing search by showing results in context." Proceedings of CHI 2001, pp. 277-284. S. Feldman. "The high cost of not finding information." 13:3 KMWorld
(March 2004). Last checked 1/3/05. This is a recent update to a
whitepaper that was originally written for Inktomi when they were a
leading search vendor. The paper quantifies the cost of poorly
organized content. P.R. Hagen. "Must search stink?" Forrester Research, June 2000. M. Hearst, A. Elliott, J. English, R. Sinha, K. Swearingen, K. Yee. “The consumer side of search: Finding the flow in web site search.” 45:9 Communications of the ACM (September 2002). Last checked 1/3/05. G. Notess. "Search engine showdown: The Users' guide to web searching,"
Last checked 1/3/05. Detailed analysis of Internet Search Engines,
their features, databases, and strategies. Learn advanced searching
secrets and more. A. Rappoport. "Search tools for web sites and intranets,"
Last updated 11/4/04. Last checked 1/3/05. Reports on Web site,
intranet and portal search tools, providing news about local site
search engines and indexes. The site supports web server administrators
and web site designers with information, advice and news. L Rosenfeld. "Cuisinarts, e-commerce, and ... controlled vocabularies." Web Review (July 09, 1999) Last checked 1/3/05. "The Search engine dictionary." Pandecta Magazine, 2003. Last checked 1/3/05. Authoritative glossary of search engine terms. J. Spool. "Why On-Site Searching Stinks." User Interface Engineering. Originally published Sept 1, 1997. Last checked 1/3/05. D. Sullivan, ed. Search engine watch: The Source for search engines marketing.
Jupitermedia. Last checked 1/3/05. The authoritative guide to searching
at Internet search engines and search engine registration and ranking
issues. Learn to submit URLs, use HTML meta tags and boost placement. "Why create an index." Brown Inc., 2001. Last checked 1/3/05. K. Yee, K. Swearingen, K., M. Hearst. "Searching and organizing: Faceted metadata for image search and browsing." Proceedings of the Conference on Human Factors in Computing Systems (April 2003) Last checked 1/3/05. Return to TOP A. Linden. "The semantic web: Trying to link the world." Gartner Group, August 2001. Quick overview for business managers. D. Soergel. "Proposal
for an open, multifunctional, multilingual, system for integrated
access to knowledge about concepts and terminology: exploration and
development of the concept." 1996-11-14. Last checked 1/3/05.
Vision for distributed persistent vocabulary resources that could
support Internet-based applications. Return to TOP G.C. Bowker and S.L. Star. Sorting things out: classification and its consequences. Cambridge, MA: MIT Press, 1999. Role of categories and standards in shaping the modern world. J. Bryar. "The Value of organized knowledge." CMS Watch (January 1, 2002) Last checked 1/3/05. R. Cover. "Resource description and classification."
OASIS, last modified April 2, 2002. Last checked 1/3/05. Collection of
references on matters of Subject Classification, Taxonomies,
Ontologies, Indexing, Metadata, Metadata Registries, Controlled
Vocabularies, Terminology, Thesauri, Business Semantics. Part of the
XML Cover Pages. T. Craven. "Thesaurus Construction."
London: University of Western Ontario, last updated February 19, 2002.
Last checked 1/3/05. Introductory tutorial on thesaurus construction. M. Denny. "Ontology Building: A Survey of Editing Tools." XML.com (November 6, 2002) Last checked 1/3/05. B. Doyle. "TaxoTips: Resources to Help with your Taxonomies and Controlled Vocabularies." Last checked 1/17/06. Provides current resources to support content taggers and tagging. S. Dumais and H. Chen. "Hierarchical classification of web content." Proceedings of SIGIR 2000, pp. 256-263. “Information intelligence: Content classification and enterprise taxonomy practice.” Delphi Group. 2004. Last checked 1/3/05. This whitepaper defines taxonomy and classification within an enterprise information architecture, analyzes trends in taxonomy software applications, and provides examples of approaches to using this technology to solve business problems. K. Fast, F. Leise, and M. Steckel. "What is a controlled vocabulary?" Boxes and Arrows (December 2002) Last checked 1/3/05. A useful summary that explains why a common language is important for effective information retrieval, and some of the ways these can be represented. K. Fast, F. Leise, and M. Steckel. "Creating a controlled vocabulary." Boxes and Arrows (April 2003) Last checked 1/3/05. Using commerce website examples, discusses how to create a controlled vocabulary from an information architecture point of view. B. Lutes. "Web thesaurus compendium." Last modified June 1999. Last checked 1/3/05. Collection of thesauri and classifications on the Internet. J. Milstead. "Report on the Electronic Thesauri Workshop."
National Institute of Standards Organizations, 1999. Last checked
1/3/05. "The scope included (among others): standard thesauri, subject
heading lists, semantic networks, and taxonomies (Internet
directories). It excluded: simple term lists, with or without
equivalence relationships; lists of terms whose only relationship is
that of co-occurrence in documents; and lists of terms whose primary
purpose is to provide definitions (e.g., dictionaries and glossaries)" National Information Standards Organization. NISO Thesaurus Revision Advisory Group. Last checked 1/3/05. Homepage for the NISO advisory group on revising Z39.19 Guidelines for the construction, format and management of monolingual controlled vocabularies. Networked Knowledge Organization Systems/Services
(NKOS). Last checked 1/3/05. Set of pages devoted to discussion of
functional and data model for enabling knowledge organization systems,
such as classification systems, thesauri, gazetteers, and ontologies,
to function as networked interactive information services. "Next Generation Unstructured Data Management Platform." Content Wire (Oct 30, 2002) Last checked 1/3/05. T. Pack. "Taxonomy's Role in Content Management." eContent Magazine
(March 2002). Last checked 1/3/053. Defines taxonomies, applications,
and benefits; describes some current products; and offers case studies. L. Ramos. "Taxonomy, thesaurus, tagging: Balancing automation
and editorial review." Giga Information Group, March 2002. Provides
excellent definitions of these terms. S.L. Roberts-Witt. "Practical taxonomies." Knowledge Management (January 1999) p. 46-54. L. Spiteri. "A Simplified model for facet analysis." 23 Canadian Journal of Information and Library Science
(April-July 1998) p. 1-30. Last checked 1/3/05. A simplified model for
facet analysis that incorporates the principles proposed by Ranganathan
and the Classification Research Group (CRG). "Taxonomy & content classification: market milestone report."
Delphi Group. 2002. Last checked 1/3/05. This whitepaper written for
Verity, the leading site search vendor, describes current state and
trends of the taxonomy software market, how these technologies are
applied to solving business problems, and reports findings of a market
survey of over 450 organizations about taxonomy. "Ten taxonomy myths."
The Montague Group. (Nov. 2002) Last checked 1/3/05. This article does
an excellent job of describing what a taxonomy is (and what it isn’t). A. Warner. "A taxonomy primer."
Ann Arbor, Mich: Lexonomy, 2002. Last checked 1/3/05. Provides general
advice about how controlled vocabularies fit into the information
architecture of a web site. L. Will. "Publications on thesaurus construction and use."
Willpower Information. Last revised 1/1/05. Last checked 1/3/05.
Bibliography of printed and electronic (Internet) publications on the
construction and use of thesauri for information retrieval. C. Wodtke. "Mind your phraseology!: using controlled vocabularies to improve findability." Digital Web Magazine (August 2002) Last checked 1/3/05. Return to TOP
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